Customer Care

Collapsible content

Where are you based?

We are an e-commerce company originally based in Abu Dhabi, United Arab Emirates.

Do you have real stores?

For the moment we operate solely as an e-commerce company online. Simply place an order and we will  deliver your orders directly to your home.

How do I choose a size?

Most products are one size fits  all. If you need help finding the right size, feel free to chat with us or reach us via email ( Most products are one size fits  all. Make sure to take note of your measurements and compare the size details of each product if you need help.

How can I pay?

You can pay through your Debit Card or Credit Card during checkout.

What is the refund and exchange policy?

Each fabric has been  hand picked and  quality checked before sending out, thus we do not accept refund or exchange. Guarantee you will fall in love with Moka Sea cover ups.

How can I get hold of customer service?

Before you send us an email please check our FAQ to see answers to most common questions. If you still haven't found what you're looking for, please don't hesitate to chat with us or send us an email at with your questions and concerns. We will get back to you within 24-48 working hours.